Inbox - Mail - Accounts - Tools - Outlook Add Safe Senders

Introduction

You can use the Outlook Add Safe Senders tool to add safe senders (such as specific email addresses or domains) to your Outlook account to avoid sending them to the Junk Folder. 

Setup & Recommendations

• To log into your Outlook/Hotmail accounts, you need to add your email credentials to Inbox. Click here to learn how to add your Outlook accounts to Inbox.
• Microsoft prompts for various forms of verification during login. Inbox can automatically handle TOTP 2FA and recovery email codes. You can add your TOTP 2FA Secret Key and recovery email to your credentials.  
• You can configure how many OAuth2 browsers run concurrently in Settings > Mail | Account Tools. 

Outlook Add Safe Senders

1. Navigate to the Accounts section of Inbox in Mail. When you hover over it, an icon that looks like a book with a person on it is titled Accounts.

2. Select the accounts on which you want to use the Outlook Add Safe Senders tool, then click the Tools button and select Outlook Add Safe Senders.

3. If you want emails to populate in the emails tab after your account is logged in, enable the Sync mail after login checkbox.

4. If you want to force re-login into the credentials before running the Outlook Add Safe Senders tool, enable the Force re-login credentials checkbox.

5. Select a Mail Task Template to use. The Mail Task Template is used if your accounts encounter 2FA codes that must be handled via IMAP. You can assign catchall/forwarded emails to your Mail Task Template. Click here to learn how to create a Mail Task Template.

6. You can automatically handle SMS codes with third-party SMS providers or with SMS providers that send codes to your email. The SMS Task Template is used if your accounts encounter SMS verification pages during the login or forwarding flow or other tools. 

• If you are using SMS from a third-party provider through their API, you need to create an SMS Task Template. Click here to learn how to create an SMS Task Template.
• After creating your SMS Task Template, you need to select it with the Edit button.

• If you are using SMS from a third-party provider that sends codes to your email, you need to create a Mail Task Template and assign the account credential(s) that receive the SMS codes to the Mail Task Template. Click here to learn how to create a Mail Task Template.
• You must also assign the phone number that correlates with each task to the task. You can do this by selecting your task, right-clicking> Edit > Edit, going to the Credentials section, and inputting the phone number.
• After creating your Mail Task Template, you need to select it with the Edit button.

7. Optionally, you can specify a Custom Password to use if Outlook forces you to change your password during login. Inbox will automatically handle this and replace the existing password in your Inbox credential. If you leave this field blank, Inbox will generate a random 16-character password for each account.

8. In the Safe Senders section, enter the email addresses and/or domains to add as safe senders. Separate each email address or domain with a new line.

9. After configuring the dialog, click the Start button. Your accounts will begin adding safe senders to your Outlook accounts. If the task is successful, the status will display Added X Safe Senders (replace X with how many email addresses/domains you specified).