Introduction
You can use the forwarding tools in Inbox to automatically forward incoming emails to the selected email address, disable forwarding, and check if forwarding is configured on your accounts.
Setup & Recommendations
- To manage your Outlook accounts, you need to add your accounts to Inbox. Click here to learn how to add your account credentials to Inbox.
- You can configure how many tasks run concurrently in Settings > Mail | Account Tools.
- It would be best to prioritize using the Rules Forwarding flow, as it has a higher success rate and does not require the account to be SMS verified.
Enable Email Forwarding
1. Navigate to the Accounts section of Inbox in Mail. When you hover over it, an icon that looks like a book with a person on it is titled Accounts.
2. Select the accounts you want to set up email forwarding. Then click the Tools button and select Outlook Enable Rule Forwarding or Outlook Enable Email Forwarding.
3. If you want emails to populate in the emails tab after your account is logged in, enable the Sync mail after login checkbox.
4. If you want to force relogin into the credentials before running the forwarding tool, enable the Force re-login credentials checkbox.
5. Select a Mail Task Template to use. The Mail Task Template is used if your accounts encounter 2FA codes that must be handled via IMAP. You can assign catchall/forwarded emails to your Mail Task Template. Click here to learn how to create a Mail Task Template.
6. You can automatically handle SMS codes with third-party SMS providers or with SMS providers that send codes to your email. The SMS Task Template is used if your accounts encounter SMS verification pages during the login or forwarding flow or other tools.
- If you are using SMS from a third-party provider through their API, you need to create an SMS Task Template. Click here to learn how to create an SMS Task Template.
- After creating your SMS Task Template, you need to select it with the Edit button.
- If you are using SMS from a third-party provider that sends codes to your email, you need to create a Mail Task Template and assign the account credential(s) that receive the SMS codes to the Mail Task Template. Click here to learn how to create a Mail Task Template.
- After creating your Mail Task Template, you need to select it with the Edit button.
7. Optionally, you can specify a Custom Password to use if Outlook forces you to change your password during login. Inbox will automatically handle this and replace the existing password in your Inbox credential. If you leave this field blank, Inbox will generate a random 16-character password for each account.
8. Select the emails you want your accounts to forward to. You can select accounts already saved to the Mail Accounts section in Inbox or provide a list of emails in the Emails section of the dialog.
9. After configuring the dialog, click the Start button. Your tasks will begin to set up forwarding. If they are successful, the status will display "Email Rule Forwarding Enabled" or "Email Forwarding Enabled."
Disable Email Forwarding
1. Navigate to the Accounts section of Inbox in Mail. When you hover over it, an icon that looks like a book with a person on it is titled Accounts.
2. Select the accounts you want to remove email forwarding. Then click the Tools button and select Outlook Disable Rule Forwarding or Outlook Disable Email Forwarding.
3. If you want emails to populate in the emails tab after your account is logged in, enable the Sync mail after login checkbox.
4. If you want to force relogin into the credentials before running the disable forwarding tool, enable the Force re-login credentials checkbox.
5. Select a Mail Task Template to use. The Mail Task Template is used if your accounts encounter 2FA codes that must be handled via IMAP. You can assign catchall/forwarded emails to your Mail Task Template. Click here to learn how to create a Mail Task Template.
6. Select an SMS Task Template to use. The SMS Task Template is used if your accounts encounter SMS verification pages during the login flow. You can assign third-party SMS credentials to SMS Task Templates to automatically handle SMS codes. Click here to learn how to create an SMS Task Template.
7. Optionally, you can specify a Custom Password to use if Outlook forces you to change your password during login. Inbox will automatically handle this and replace the existing password in your Inbox credential. If you leave this field blank, Inbox will generate a random 16-character password for each account.
8. After configuring the dialog, click the Start button. Your tasks will begin to remove forwarding. If they are successful, the status will display "Email Rule Forwarding Disabled" or "Email Forwarding Disabled."
Check Email Forwarding
1. Navigate to the Accounts section of Inbox in Mail. When you hover over it, an icon that looks like a book with a person on it is titled Accounts.
2. Select the accounts you want to remove email forwarding. Then click the Tools button and select Outlook Check Email Forwarding.
3. If you want emails to populate in the emails tab after your account is logged in, enable the Sync mail after login checkbox.
4. If you want to force relogin into the credentials before running the check forwarding tool, enable the Force re-login credentials checkbox.
5. Select a Mail Task Template to use. The Mail Task Template is used if your accounts encounter 2FA codes that must be handled via IMAP. You can assign catchall/forwarded emails to your Mail Task Template. Click here to learn how to create a Mail Task Template.
6. Select an SMS Task Template to use. The SMS Task Template is used if your accounts encounter SMS verification pages during the login flow. You can assign third-party SMS credentials to SMS Task Templates to automatically handle SMS codes. Click here to learn how to create an SMS Task Template.
7. Optionally, you can specify a Custom Password to use if Outlook forces you to change your password during login. Inbox will automatically handle this and replace the existing password in your Inbox credential. If you leave this field blank, Inbox will generate a random 16-character password for each account.
8. After configuring the dialog, click the Start button. Your tasks will begin to remove forwarding. If they are successful, the status will display Email Forwarding Not Enabled or Email Forwarding Already Enabled.
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