Inbox - Mail - Credentials - Create/Import/Export

Introduction

Email Credentials are used for the Mail section of Inbox.

Setup & Recommendations

• You can add many individual Mail Credentials or your main catchall/forwarded Mail Credentials.
• Most email providers require you to use an App Password to access IMAP. 
• The setup for all the providers is different, so we have created a separate guide for each Provider. You can access that guide here.

Create

1. Navigate over to the Credentials section of Inbox in Mail. This section has an icon that looks like a book with a person on it titled Credentials when you hover over it.

2. Click on the File button at the top left of the view, then the Create button.

3. Select the Provider from the drop-down menu within the Create Provider Credentials dialog.

4. Input the account Email/Username, Password, and, if desired, assign a Proxy. To use a proxy with Mail Credentials, your proxy must have the port unblocked.

5. The Mail Providers Setup Guide covers where to find this information per Provider. 

6. Once you have added the information, click the Save button.

7. Inbox will verify whether it can access the account and display a status message. If the Status shows Good, your Mail Credentials are set up correctly. If the Status shows Authentication Failed, ensure your login details are correct.

Import

1. Navigate over to the Credentials section of Inbox in Mail. This section has an icon that looks like a book with a person on it titled Credentials when you hover over it.

2. Click on the File button at the top left of the view, then the Import button.

3. By default, Mail Credentials are created in the All Category. You can override this and specify a category name to have your Mail Credentials created into a unique or existing category.

4. Click the blue spreadsheet icon. This will open the file explorer, and you can select the CSV file you want to import. You can create a copy of the example format by clicking here.

5. After configuring the Import Items dialog, click the Import button to add the Mail Credentials to Credentials.

Export

1. Navigate over to the Credentials section of Inbox in Mail. This section has an icon that looks like a book with a person on it titled Credentials when you hover over it.

2. Click on the File button at the top left of the view, then the Export button.

3. Click the Yes button to export the Mail Credentials you selected.

4. View the exported Mail Credentials file location by clicking the Yes button in the Completed - Export Items dialog. This will open the file explorer with your exported CSV file.